This is a new website for the practice so we hope find it a valuable source of information about us and the services we provide.
If you have any questions, suggestions or even complements then please direct these to Sally, our patient relationship officer, this can be done via firstname.lastname@example.org addressed for the attention of Sally. (Please note: emails are not picked up on a daily basis so please do not use this method if your enquiry is urgent.) Sally does not work all the days in the working week so please do not expect an immediate reply
You can also fill in the cards provided at reception and place the completed card in the suggestion box which is situated in the waiting room at the surgery.
Making a complaint
If you are unhappy with any service or with any member of the practice team and would like to complain:
Making a complaint will help us learn, improve our services and correct mistakes. You will not be penalised for making a complaint.
If you are still unhappy and wish to take the matter further, contact
Corporate Affairs Team, Leicester, Leicestershire and Rutland Integrated Care Board, Room G30, Pen Lloyd Building, County Hall, Glenfield, Leicester LE3 8TB or Telephone: 0116 295 7572