The Masharani Medical Practice

Lutterworth Medical Centre, Gilmorton Road, Lutterworth, LE17 4EB

Telephone: 01455 552346

themasharani.practice@nhs.net

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The Masharani Medical Practice

Lutterworth Medical Centre

Gilmorton Road

Lutterworth

LE17 4EB

Email: themasharani.practice@nhs.net

Telephone: 01455 552346

Out of Hours: 111

Get Directions to the practice

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Physical accessibility

  • Disabled parking
  • Disabled WC
  • Induction loop
  • Interpreter service available upon request
  • Step free access
  • All services provided on the ground floor
  • Wheelchair access

How to make a complaint

We try our best to provide great care to our patients but we understand at times you may have a cause for complaint.

In the first instance please ask to speak to Sally, our Patient Relationship Officer, who will try to resolve your issue:

Tel: 01455 552346

Please be aware that Sally does not work every day, so please do not expect an immediate response.

If you feel you would rather not speak to us than please feel free to put your complaints in writing, either by email, letter or using this form and sending it to us, marked for the attention of Sally at:

Email: themasharani.practice@nhs.net

Post: The Masharani Medical Practice

Lutterworth Medical Centre

Gilmorton Road

Lutterworth

LE17 4EB

 

If you have already contacted us or you feel you cannot approach us then you can speak to our commissioner. Please see below:

Corporate Affairs Team, Leicester, Leicestershire and Rutland Integrated Care Board, Room G30, Pen Lloyd Building, County Hall, Glenfield, Leicester LE3  8TB or Telephone: 0116 295 7572

If you have tried speaking to the practice and the Commissioner but you are not happy with our response you can also contact the Ombudsman:

Post: The Parliamentary and Health Service Ombudsman, Millbank Tower, Millbank, London, SW1P 4QP,

Tel:    0345 0154033

Website: www.ombudsman.org.uk

Opening Times

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 06:30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED

Useful Links

NHS Choices
NHS 111
Patient UK
NHS A-Z Conditions
Find Local Services
Live Well
SurgeryWeb

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